Alakai
Customer Retention Intelligence
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Agent Studio
Select a specialized agent to begin your retention analysis
Customer Success Agent
Analyzes customer engagement strategies and success management practices
Communication frequencyOnboarding processSuccess metrics
Product Engagement Agent
Evaluates product adoption, feature usage, and customer maturity
Feature adoptionUsage patternsProduct feedback
Support Quality Agent
Assesses support ticket resolution and customer satisfaction
Response timesResolution ratesSatisfaction scores
Growth Metrics Agent
Tracks expansion opportunities and revenue growth indicators
Upsell potentialExpansion revenueAccount growth
Churn Risk Agent
Identifies early warning signs and risk factors for customer churn
Usage declineSentiment analysisPayment issues
Customer Health Agent
Calculates overall health scores and maturity levels
Health metricsMaturity matrixLifecycle stage
Each agent will guide you through targeted questions to assess your retention strategy